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If you decide to purchase a Pre-Order item on our website, please note the following:

  • Payment is charged immediately at checkout, not when the item ships.
  • If you would like to cancel your Pre-Order for a full refund, please do so prior to shipment.
  • You can purchase a Pre-Order item with In-Stock items. Your complete order will be shipped once the Pre-Order item has arrived in our warehouse. Estimated arrival dates are noted in the product description of each item.
  • For Returns on Pre-orders, you have 21 days from the day that you received the item - not the date on the original invoice as this is the Order date.
  • The "Item will ship 10 days after purchase" note listed on the Pre-Order item description is an approximate timeline. Items typically ship within 4-15 days of purchase.
  • If you have any questions regarding our Pre-Order service, please Contact Us.